IT Consulting

Healthcare IT Solutions

Healthcare IT Solutions
Healthcare is in need of a facelift and you're just the one to mastermind the makeover. AlfeNet's innovative healthcare IT solutions will help you capitalize on this flourishing market with our expert healthcare IT team focused on a broad range of hardware and software solutions from data center and networking infrastructure to document imaging, mobility, digital signage and all points in between.

AlfeNet latest total-patient-care solutions and provides a hands-on experience for you and your customers. From the lobby to the examination room to administration and beyond, this hands-on experience will give you the tools to help your healthcare provider clients see how these solutions can be applied in their environments.

Throughout the Facilitylobby-healthcare-it
With patients, doctors and nurses constantly on the move, hospitals are at risk of losing critical information that could cost lives. Their healthcare staff needs solutions that streamline the flow of critical and confidential data, make test results available immediately, meet HIPAA standards, ensure the availability of equipment and medication, and simplify communication on the hospital floor. By connecting bar-code readers to thin client devices on mobile carts, employees can access the right information at the right time from any location, simply by logging in to the network. 
Products: HP Thin Client Computing, WASP Bardcode Solutions, Ergotron Medical Cart

 

Radiology / Imaging
radiology-imagingRadiology requires fast and accurate diagnostic findings. To support these findings in a soft-copy environment, flat-panel displays need to comply with the highest visual requirements. Their image quality has a decisive influence on diagnostic accuracy. These displays are ideal for review/referral applications within the healthcare environment and for use in Picture Archiving and Communication System (PACS) applications. 
Products: NEC Multisync MD Series Grayscale Display, Ergotron Point-of-Care Wall Mount

 

Waiting Room
waiting-roomPatients' friends and family also need care when they are in the hospital visiting their loved ones. Sometimes these waits can be long, making it best to have digital signage on hand to provide entertainment while they wait. It's also an ideal way to keep them, and the staff, in the loop about everything from facility news, employee announcements and daily cafe menus to local news, weather and financial data, as well as crucial health alerts and other emergency messages. 
Products: Panasonic Professional Plasma Displays, Ergotron Wall Mount, Rise Vision Content Management, Minicom Video Distribution

 

Security Office
security-officeImproving secure remote access and storage is among the top priorities of today's distributed healthcare organizations. It's critical for these organizations to provide remote employees with secure access to the resources they need and ensure that critical information is at their fingertips.
Products: WatchGuard SSL VPN to Core Remote Access, Buffalo TeraStation Pro Storage

Healthcare providers demand networking solutions that go beyond basic high-speed connectivity. With more devices being networked, more data being stored and shared, technological advances, new applications, increased connectivity through portals, and constant changes in caregiver personnel and patient traffic, the healthcare network must be interoperable, scalable, flexible and secure.
Products: Enterasys SecureStack+NetSight Policy Manager Network Infrastructure, SonicWALL E-Class NSA Unified Threat Management Solution

 

Administration
administrationHospital administrators need reliable EHR resources to help them manage patient records and run their practices smoothly. It's imperative for patient records to be easy to find-not only for examination purposes, but also for billing so they can concentrate on patient care. 
Products: HP Scanjet 7000 Scanner, Kofax Express, Brother Label Printer, HP DX 9000 Touchsmart Desktop Computer

 

Proactive Monitoring

Proactive Monitoring

AlfeNet's advanced monitoring systems constantly check your server and services for uptime 24 hours a day, 7 days a week, 365 days a year. If a server or service problem or malfunction is detected, we proactively begin working to correct the issue and bring everything back online.

AlfeNet unique monitoring system provides multiple levels of monitoring to ensure that your server has maximum uptime. These systems run both internally and externally of your server for redundancy.

At the network level, we employ both service and server monitoring. Your server and all of the services you have selected in your Grove account are checked for availability every 5 minutes. If a problem is detected, our staff is immediately paged so they can begin correcting the issue. This is done automatically without needing your intervention. Sleep soundly knowing AlfeNet Proactive Monitoring is watching your server.

At the server level, we install various custom software packages which detect processes which have failed or hung and attempts to restart them. In case the service does not restart, it begins checking for various common problems, fixes any found problems, and restarts the service. In case it cannot restart the services or fix the issue, our support staff is notified so they can began working on correcting the issue. Hardware health is also tested and our staff is notified of any problems, such as a failed disk in a RAID array, before system health can be seriously impacted.

At the software level, we also provide a variety of performance metrics in Grove. These include server load, CPU usage, disk I/O and memory usage, Apache performance, and more. These graphs are provided for your informational and capacity-planning purposes and can be used by our staff in diagnosing issues.

Our application management package also additionally offers service-response monitoring as well more detailed system performance metrics and metric threshold responses.

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